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| Support |
Welcome to our support page! This page is for all things that need help with , and also technical problems with all web pages we make. This page also has a server status that tells you if all of our servers are up and running. It shows you scheduling tune-ups on most servers and what time it will take. If you are having technical problems and wish to complete a form please do so.
Network Status
| Server # | Status | Scheduling | Time |
| server 1 | online with no problems reported | no tune ups scheduled | 8:31 P.M. |
| server 2 | online with no problems reported | no tune ups scheduled | 8:31 P.M. |
| server 3 | online with no problems reported | no tune ups scheduled | 8:31 P.M. |
| server 4 | online with no problems reported | no tune ups scheduled | 8:31 P.M. |
| server 5 | online with no problems reported | no tune ups scheduled | 8:31 P.M. |
Modem Numbers
For the past few days Gemstate.net has been recieving alot of technical calls about the phone numbers and how they were not notified on the test number change. If you have anymore questions about the phone number changes please fill out the form below.
| Main Modem Bank | 208-237-1276 |
| Secondary Modem Bank | 208-237-1283 |
Information to set up your Internet Account
| Primary DNS | 208.128.143.4 |
| Secondary DNS | 208.146.84.4 |
| Login | This is your first email name and also called your login name (make sure to have no spaces or capital letters) |
| Password | This is what you have decided as your password (make sure to have no spaces or capital letters) |
| Domain Name | gemstate.net |
Email Accounts
E-mail is one of the best way to
send a letter to a person just because of speed and time. This
part will tell you how to set up your email box.
(Microsoft Internet Explorer)
| Start off by going into you mail button ,and then to read mail. | It will ask you to setup your mailbox. Go through the setup and remeber the things below to help you. |
| SMTP Server | mail.gemstate.net |
| POP3 Server | mail.gemstate.net |
| NNTP Server (news server) | news.gemstate.net |
| Login | that is the name at the first of you email address! |
| Password | that is your password you specified for your account |
| E-mail Address | it is yourloginname@gemstate.net |
| Login Name | that is the name you are using to get into the internet |
| Multiple Accounts | If you have multiple email accounts and on Windows 95 please call 237-4369 and have technical support help you out |
| Adding E-mails | If you want to add email accounts please click here. It will be a join Form just put "add Emails" in the comment box. |
If you are having technical problems please call 1-800-643-6488 to get live technical support
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